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Careers

Our latest opportunities 

Spa Director

What we are looking for

Our modern, bright, and peaceful spa, nestled in the clouds of the scenic Bear Mountain Resort, is looking for a Spa Director to build and grow the business and manage the day-to-day operations of our beautiful spa.  In this position, you will use your excellent management and leadership skills to build and lead a team, as well as your proven business acumen to grow this business to new heights. If you are a seasoned spa director with a passion for the spa industry and the vision to make this a true world-class destination, you are the person for the job!

Who we are

Amatista Spa is introducing a modern luxury spa experience to Greater Victoria with a holistic approach to overall wellness and beauty. The completely renovated spa combines the natural serenity of the area with state-of-the-art technologies to create an idyllic mountain escape just minutes from downtown Victoria. The Spa offers signature treatments and luxury services that will both relax and energize guests. We use locally sourced spa products and signature equipment.

What we offer

We are located on a bus-route at the top of the Bear Mountain Resort in Langford. For those employees with their own vehicles, we offer free parking on site.  All staff enjoy top-notch free lunches in the staff room and can use the fitness facility free of charge.

If you would like to show off the property to your family and friends, you can dine with us in Callisto, our exquisite Pacific Northwest fare inspired casual dining restaurant and receive 50% off.

You can also pamper yourself at the Amatista Spa, while receiving a 20% discount.

On top of this, we have entertaining staff events, staff barbeques and lots of opportunities to enjoy the outdoor tennis court and other wellness activities.

If you love travelling as much as we do, we have fantastic staff, and family and friends’ discounts for all Marriott hotel stays across the world!

 

 

About the job

Growing the business in a well-managed and profitable manner.

Responsible for the day-to-day operations of the spa.

Responsible for staff planning and scheduling.

Responsible for the delivery of outstanding customer experiences in spa and retail operations.

Assisting the marketing department in identifying marketing and promotions campaigns.

Coach and develop team members.

Timely handling of guest issues.

Recruiting, hiring, training, and retaining team members.

Manage the operating budget and give input on the yearly budget.

Control the cost of goods purchased, services supplied and labor necessary to the sales and production of our products and services.

Responsible for maximizing opportunities in terms of online bookings, online gift certificate purchases and enhancement opportunities.

Preparing revenue and productivity reports.

 

What we pay

A very competitive wage and commission structure.

Spa Concierge

What we are looking for

Our state-of-the-art spa, located in the breathtaking and tranquil resort of Westin Bear Mountain is looking for an experienced spa receptionist to join our busy spa team. In this position, you will be the face of the spa and the first point of contact for all guests visiting the spa. If you have customer service experience in a spa environment, with excellent communication skills and a passion for the spa industry, we are interested in talking to you.

Amatista Spa is introducing a modern luxury spa experience to Greater Victoria with a holistic approach to overall wellness and beauty. The completely renovated spa combines the natural serenity of the area with state-of-the-art technologies to create an idyllic mountain escape just minutes from downtown Victoria. The Spa offers signature treatments and luxury services that will both relax and energize guests. We use locally sourced spa products and signature equipment.

About the job

  • Answers calls and handles inquiries promptly and professionally.

  • Greets guests including walk-ins in a friendly and efficient manner. Provides tours of spa, as required. 

  • Handles treatment bookings and scheduling.

  • Resolves guest complaints in a timely manner.

  • Maintains a comprehensive knowledge and understanding of all services, products, and facilities as well as those of our competitors.

  • Responds to inquiries by phone and in person, providing complete details of all spa aspects (treatment and facilities). 

 

How to apply

Seasonal Positions 

Contact us if you are interested in joining our team for any of the following future positions:

 

Callisto Restaurant

  • Server

  • Barman

 

Rooms

  • Housekeeping

 

Front Desk

  • Guest Service Agent

  • Bellman

 

Kitchen

  • Cook

  • Chef

  • Dishwasher

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